Privacy Policy

Introduction and Scope

This Privacy Policy describes how Maha Games Yono ("we," "our," or "us") collects, uses, and protects your personal information when you use our gaming platform and services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable Indian laws and international data protection standards.

By using our platform, you consent to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services. This policy applies to all users of the Maha Games Yono platform, including visitors, registered users, and customers.

Last Updated: January 2025

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, including your name, email address, phone number, date of birth, and other identification details required for account verification and compliance with Indian gaming regulations.

Account Information

When you create an account with Maha Games Yono, we collect information necessary to establish and maintain your account, including username, password (encrypted), security questions, and preferences. This information is essential for account security and personalized user experience.

Financial Information

For payment processing and financial transactions, we collect payment method information, transaction history, and billing details. All financial information is processed through secure, encrypted payment gateways and is not stored on our servers in unencrypted form.

Usage Data

We automatically collect information about how you use our platform, including game preferences, session duration, device information, IP address, browser type, and operating system. This data helps us improve our services and provide better user experiences.

How We Use Your Information

Service Provision

We use your personal information to provide, maintain, and improve our gaming services, process transactions, and communicate with you about your account and our services. This includes delivering personalized gaming experiences and recommendations based on your preferences.

Security and Compliance

Your information is used to verify your identity, prevent fraud, ensure compliance with applicable laws and regulations, and maintain the security and integrity of our platform. We implement advanced security measures to protect against unauthorized access and data breaches.

Communication

We use your contact information to send you important updates about your account, service changes, security alerts, and promotional communications (with your consent). You can opt out of promotional communications at any time through your account settings.

Analytics and Improvement

We analyze usage data to understand user behavior, improve our platform functionality, develop new features, and enhance overall user experience. This analysis is conducted using aggregated, anonymized data whenever possible.

Data Protection and Security

Security Measures

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data transmission, regular security audits, and access controls. Our security protocols are designed to prevent unauthorized access, alteration, disclosure, or destruction of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Third-Party Security

When we share data with trusted third-party service providers, we ensure they maintain appropriate security measures and use your information only for the purposes we specify. All third-party partners are required to comply with our data protection standards.

Information Sharing and Disclosure

Limited Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in specific circumstances, such as with your explicit consent, to comply with legal obligations, or to protect our rights and the safety of our users.

Service Providers

We may share information with trusted service providers who assist us in operating our platform, processing payments, providing customer support, or conducting business operations. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Your Rights and Choices

Access and Correction

You have the right to access, review, and correct your personal information. You can update most of your information directly through your account settings, or contact our support team for assistance with changes that cannot be made through the platform.

Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format. We will provide this information within a reasonable timeframe, subject to verification of your identity and any applicable legal restrictions.

Account Deletion

You may request deletion of your account and associated personal information at any time. We will process such requests in accordance with applicable laws and our data retention policies. Please note that some information may be retained for legal or regulatory purposes.

Communication Preferences

You can control your communication preferences by updating your account settings or using the unsubscribe links in our emails. You can opt out of promotional communications while still receiving important account-related notifications.

Cookies and Tracking Technologies

Cookie Usage

We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and provide personalized content. Cookies help us remember your preferences, maintain your session, and improve platform functionality.

Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality and your user experience. We provide clear information about our cookie usage and give you control over non-essential cookies.

Analytics

We use analytics tools to understand how users interact with our platform, identify areas for improvement, and measure the effectiveness of our features. Analytics data is typically aggregated and anonymized to protect your privacy.

International Data Transfers

Your personal information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws and this privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through our platform or via email, and the updated policy will be effective as of the date specified in the notice.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our platform after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our support page or email us directly. We are committed to addressing your privacy concerns promptly and transparently.

For privacy-related inquiries, data subject requests, or complaints, please use our dedicated privacy contact channels. We will respond to all legitimate requests within the timeframes required by applicable law.