Terms & Conditions

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Maha Games Yono ("Company," "we," "our," or "us") regarding your use of our gaming platform and services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our platform or services. We reserve the right to modify these Terms at any time, and your continued use of our platform after such modifications constitutes acceptance of the updated Terms.

Last Updated: January 2025

Eligibility and Account Requirements

Age Requirements

You must be at least 18 years old to use our platform and services. By using our platform, you represent and warrant that you are of legal age to enter into this agreement and to participate in gaming activities in your jurisdiction.

Account Registration

To access our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

Prohibited Users

We reserve the right to refuse service to anyone and may terminate accounts that violate these Terms. You may not create multiple accounts or use our services if you have been previously banned or suspended from our platform.

Platform Usage and Conduct

Permitted Use

Our platform is intended for personal, non-commercial use only. You may use our services for lawful gaming activities in accordance with these Terms and applicable laws. You are responsible for ensuring that your use of our platform complies with all applicable local, state, and federal laws.

Prohibited Activities

You agree not to engage in any of the following prohibited activities: (a) attempting to hack, disrupt, or compromise our platform's security; (b) using automated systems or bots to access our services; (c) engaging in fraudulent activities or attempting to manipulate game outcomes; (d) sharing your account credentials with others; (e) using our platform for any illegal or unauthorized purpose.

User Content

You are solely responsible for any content you submit, post, or transmit through our platform. You agree not to submit content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable. We reserve the right to remove any content that violates these Terms.

Gaming Rules and Fair Play

Fair Gaming Practices

All games on our platform are designed to be fair and random. We use certified random number generators and regularly audit our gaming systems to ensure fairness. Any attempt to manipulate game outcomes, use cheating software, or engage in collusion will result in immediate account termination.

Game Rules

Each game on our platform has specific rules and guidelines that must be followed. These rules are displayed before gameplay begins, and by participating in any game, you agree to abide by these rules. We reserve the right to modify game rules with appropriate notice to users.

Disputes and Resolution

If you have a dispute regarding game outcomes or platform functionality, you must contact our customer support team within 30 days of the incident. We will investigate all legitimate disputes and make fair determinations based on our records and applicable rules.

Financial Terms and Payment

Payment Methods

We accept various payment methods as displayed on our platform. All payments must be made through our secure payment system. You are responsible for ensuring that you have sufficient funds and authorization to complete any transaction.

Account Balances

Account balances are non-transferable and may only be used for gaming activities on our platform. We reserve the right to verify the source of funds and may require additional documentation for large transactions or withdrawals.

Withdrawals and Refunds

Withdrawal requests are subject to verification and may take up to 5-7 business days to process. We reserve the right to refuse withdrawals if we suspect fraudulent activity or if required by applicable law. Refunds are provided only in accordance with our refund policy and applicable regulations.

Privacy and Data Protection

Data Collection

We collect and process your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our platform, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Data Security

We implement appropriate security measures to protect your personal information and financial data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your personal information in accordance with our Privacy Policy and applicable law.

Intellectual Property Rights

Platform Content

All content on our platform, including games, graphics, text, software, and other materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

User-Generated Content

By submitting content to our platform, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content in connection with our services. You retain ownership of your content but acknowledge that it may be used by us for platform improvement and marketing purposes.

Trademark Usage

Our trademarks, logos, and service marks are our property and may not be used without our prior written consent. Any unauthorized use of our intellectual property may result in legal action.

Limitation of Liability and Disclaimers

Service Availability

We strive to maintain continuous platform availability, but we cannot guarantee uninterrupted service. We may suspend or modify our services for maintenance, updates, or other reasons. We are not liable for any losses resulting from service interruptions or modifications.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our platform or services.

Gaming Risks

Gaming involves financial risk, and you may experience financial outcomes. You acknowledge that you are participating voluntarily and at your own risk. We are not responsible for any financial outcomes you may experience while using our platform.

Termination and Suspension

Termination by You

You may terminate your account at any time by contacting our customer support team. Upon termination, your access to our platform will cease, and we will process any remaining account balance in accordance with our policies.

Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide notice of termination when reasonably possible.

Effect of Termination

Upon termination, all rights and licenses granted to you under these Terms will cease immediately. You must cease all use of our platform and services. Provisions of these Terms that by their nature should survive termination will remain in effect.

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our platform will be subject to the exclusive jurisdiction of the courts in India.

Dispute Resolution

Before pursuing legal action, you agree to first attempt to resolve any disputes through good faith negotiations with our customer support team. If informal resolution is not possible, disputes will be resolved through binding arbitration in accordance with Indian arbitration laws.

Class Action Waiver

You agree that any disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration against us.

Contact Information and Support

If you have any questions about these Terms and Conditions, please contact us through our support page or email us directly. We are committed to providing clear and helpful responses to all user inquiries.

For legal notices or formal communications, please use our designated contact channels. We will respond to all legitimate inquiries within a reasonable timeframe as required by applicable law.